All requests can be sent to us by email or text and we will work as quickly as we can to process your request. We typically recommend 5 to 7 business days to guarantee results. Requests made within 3 business days will have a rush fee of $50. All plans include up to three Authorized Contacts (individuals authorized to send us changes & requests by email).

We recommend having images of your business to use on social media, but it is not mandatory. You can add on more frequent photography services to capture more images, or we can use stock images and share articles instead, if desired. In any scenario, each post is handcrafted, and we will design graphics for posts as necessary (such as adding text to an image or collaging images together).

Once your service starts, we will discuss the scope to use for posting. From there, you do not need to send us any content or images unless you have something new or specific to promote. All content can be sent via email directly to us. The content can be in the body of the email or in an attached Word Document.
Small images can be attached to the same email, or you can send larger images to our WeTransfer.

No! We simply start with a three month contract, after which service continues in perpetuity on a month-to-month basis until we receive a request via email to cancel services (30 days notice required).

All invoices are sent digitally on the 15th of the month, covering services for the full following month. Your first invoice will be an exception, as it will cover services from the start date through the full next month and will be sent on the start date. All invoices can be paid with Credit Card or by mailing a check. You can select to use your Credit Card on auto pay, if desired.